Notice to CSi Internet Customers:    The planned outage occurred Tuesday July 9 at 2:08am.  Service was restored 15 minutes later at 2:23am (approx).   All service working normally.   Thank you for your patience.

Previously announced:

The carrier that brings the Internet connection to the CSi Network Operations Center has advised us that they have to relocate a main fiber cable in the Casselton, ND area.

The planned service interruption:

  • could last 15 – 45 minutes    
  • will occur sometime between 12:01 am to 5:00 am
  • early morning Tuesday July 9, 2019

As they do the work early Tuesday morning, July 9, you will not be able to do normal web surfing, streaming of video, or email. Your modem will look normal, you just won’t be able to access the Internet.

No need to call, no need to reboot your modem.   For most CSi Internet users, the service will have been restored before you wake for the day.   For night owls, please be patient, as we were told the project involves relocating a cable that has 144 fiber strands (that is 288 burns),  and yes, they are using multiple splicing crews to speed the work. Our down-time will be when they are cutting and splicing the fibers that route traffic to our Network Operations.   This is a planned event, being done at a time when traffic is at its lowest.

Thank you in advance for your understanding. If for some reason by 8am Tuesday, your service has not returned, please give us a call.

CSi Broadband – Affordable TV & Internet for Jamestown and Valley City
701-252-2225
701-845-4383