{"id":122752,"date":"2017-06-02T14:27:29","date_gmt":"2017-06-02T19:27:29","guid":{"rendered":"http:\/\/csinewsnow.com\/?p=122752"},"modified":"2017-06-02T14:27:29","modified_gmt":"2017-06-02T19:27:29","slug":"agency-notifies-medicaid-clients-of-privacy-breach","status":"publish","type":"post","link":"https:\/\/csinewsnow.com\/?p=122752","title":{"rendered":"Agency notifies Medicaid clients of privacy breach"},"content":{"rendered":"<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-92520\" src=\"http:\/\/csinewsnow.com\/wp-content\/uploads\/2016\/01\/ND_human_services-300x202.jpg\" alt=\"\" width=\"300\" height=\"202\" srcset=\"https:\/\/csinewsnow.com\/wp-content\/uploads\/2016\/01\/ND_human_services-300x202.jpg 300w, https:\/\/csinewsnow.com\/wp-content\/uploads\/2016\/01\/ND_human_services-259x175.jpg 259w, https:\/\/csinewsnow.com\/wp-content\/uploads\/2016\/01\/ND_human_services.jpg 445w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/strong>Bismarck\u00a0 (CSi) The North Dakota Department of Human Services (NDDHS) is notifying 2,452 Medicaid program recipients or their guardians\/personal representatives about a breach of the recipients\u2019 protected health information. The department is mailing letters to affected individuals and has posted a notice to its website to apologize, provide details about the breach, and offer credit\/identity theft monitoring services.<\/p>\n<p>&nbsp;<\/p>\n<p>On May 10, 2017, a citizen called the department to report finding Medicaid claim resolution worksheet documents, dated 2015 and containing protected health information, discarded in a dumpster in Bismarck. The department recovered the Medicaid worksheets that day, launched an investigation, and has found no evidence that any confidential information has been used improperly or further disclosed.<\/p>\n<p>&nbsp;<\/p>\n<p>The breach did <u>not<\/u> affect Medicaid Expansion or Children\u2019s Health Insurance Program participants. The documents did <u>not<\/u> contain Social Security numbers, addresses, or any individual financial information.<\/p>\n<p>&nbsp;<\/p>\n<p>The documents involved in this incident contain the Medicaid recipient\u2019s first and last name; date of birth; Medicaid provider number; first two characters of Medicaid provider name; recipient\u2019s Medicaid ID number; two-digit code of recipient\u2019s county of residence; recipient\u2019s internal NDDHS identification numbers; dates of service; amounts billed and allowed; amounts covered by other insurance; diagnosis codes; Healthcare Common Procedure Coding System and Common Procedural Technology codes, coding modifiers and quantity; and tooth and surface detail for dental work. Not all types of information were disclosed for all individuals affected by the breach.<\/p>\n<p>&nbsp;<\/p>\n<p>The department\u2019s investigation determined that one employee was responsible for the breach and improperly discarded the documents on May 8. There was no malicious intent, and appropriate disciplinary action has been taken.<\/p>\n<p>&nbsp;<\/p>\n<p>The department takes its responsibility to safeguard confidential information seriously and trains staff on the safe handling and disposal of protected, private information. To prevent future occurrences, the department is working with staff and reviewing policies and procedures for safeguarding information.<\/p>\n<p>&nbsp;<\/p>\n<p>Because the documents were recovered, the department believes the risk of re-disclosure of information to other unauthorized individuals is low. However, the department is offering affected Medicaid recipients one year of free credit\/identity theft monitoring.<\/p>\n<p>&nbsp;<\/p>\n<p>If affected Medicaid recipients have questions or concerns, or would like to sign up for the credit\/identity theft monitoring service, they should contact the department <strong>by Sept. 5, 2017<\/strong>, at toll-free 844-345-8048 or ND Relay TTY 800-366-6888.<\/p>\n<p>&nbsp;<\/p>\n<p>The federal Department of Health and Human Services requires entities to notify affected individuals within 60 calendar days after discovery of a breach of protected health information.<\/p>\n<p>&nbsp;<\/p>\n<p>Affected individuals can also review their own credit reports to look for any unusual activity. To get a free report, go to <a href=\"https:\/\/www.annualcreditreport.com\/\">https:\/\/www.annualcreditreport.com\/<\/a>. Individuals who want to track their credit throughout the year can request a free credit report from one of the three credit bureaus every four months.<\/p>\n<p>&nbsp;<\/p>\n<p>Individuals can also request a free initial fraud alert to be placed on their credit files by contacting any one of the three major credit bureaus:<\/p>\n<ul>\n<li>Equifax: 888-766-0008 or <a href=\"https:\/\/www.alerts.equifax.com\/AutoFraud_Online\">https:\/\/www.alerts.equifax.com\/AutoFraud_Online<\/a>,<\/li>\n<li>Experian: 888-3973742 or <a href=\"https:\/\/www.experian.com\/fraud\">https:\/\/www.experian.com\/fraud<\/a>, and<\/li>\n<li>Trans Union: 800-680-7289 or <a href=\"https:\/\/fraud.transunion.com\">https:\/\/fraud.transunion.com<\/a>.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>If an individual believes he or she is a victim of identity theft, the North Dakota Attorney General\u2019s Office offers guidance on preventing and reporting identity theft at <a href=\"https:\/\/attorneygeneral.nd.gov\/consumer-resources\/identity-theft\">https:\/\/attorneygeneral.nd.gov\/consumer-resources\/identity-theft<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>On March 31, 2017, there were 71,556 individuals eligible for the traditional fee-for-service Medicaid program in North Dakota. The number of individuals affected by the breach equals 3.4 percent of the program\u2019s caseload.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bismarck\u00a0 (CSi) The North Dakota Department of Human Services (NDDHS) is notifying 2,452 Medicaid program recipients or their guardians\/personal representatives about a breach of the recipients\u2019 protected health information. The department is mailing letters to affected individuals and has posted a notice to its website to apologize, provide details about [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":92520,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[35],"tags":[],"class_list":["post-122752","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-state"],"_links":{"self":[{"href":"https:\/\/csinewsnow.com\/index.php?rest_route=\/wp\/v2\/posts\/122752","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/csinewsnow.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/csinewsnow.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/csinewsnow.com\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/csinewsnow.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=122752"}],"version-history":[{"count":1,"href":"https:\/\/csinewsnow.com\/index.php?rest_route=\/wp\/v2\/posts\/122752\/revisions"}],"predecessor-version":[{"id":122753,"href":"https:\/\/csinewsnow.com\/index.php?rest_route=\/wp\/v2\/posts\/122752\/revisions\/122753"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/csinewsnow.com\/index.php?rest_route=\/wp\/v2\/media\/92520"}],"wp:attachment":[{"href":"https:\/\/csinewsnow.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=122752"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/csinewsnow.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=122752"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/csinewsnow.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=122752"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}