Fergus Falls, MN, August 19, 2020:\u00a0\u00a0 Otter Tail Power Company continues doing all it can to assist customers facing financial hardships\u2014especially during the COVID-19 pandemic.
\nThe company takes its role as an essential service provider seriously. \u201cWe know how much customers depend on us every day and that some may be struggling to pay their electric bills due to the COVID-19 pandemic,\u201d said Customer Care and Relations Manager Ron Spangler. \u201cWe encourage customers to reach out to us if they\u2019re having trouble making payments so we can work together to make a plan.\u201d
\nTo address specific customer needs or requests, the company has been proactively reaching out to customers who are behind on their electric bills to offer next steps and suggest resources for potential support from state and local agencies. Anyone who\u2019s concerned about paying their electric bill or can\u2019t pay their bill in full should call the company directly to discuss options for payment arrangements.
\nOtter Tail Power Company also warns its customers that scams are prevalent. \u201cScammers are looking to take advantage of what may be a hard time for many people and businesses,\u201d said Spangler. \u201cWe\u2019ll call our customers to provide an account update or to discuss payment options, but we\u2019ll never ask for account information or require immediate payment. And we\u2019re always willing to talk with customers about payment options.\u201d Customers who receive suspicious contact\u2014especially if the caller is requiring urgent payment or encouraging payment in a way that\u2019s not typical\u2014should ignore it and call Otter Tail Power Company at 800-257-4044.
\nOtter Tail Power Company appreciates its customers\u2019 partnership as the company works to safely and reliably provide affordable electricity. For more information about payment options and how to avoid scams, visit otpco.com.
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Fergus Falls, MN, August 19, 2020:\u00a0\u00a0 Otter Tail Power Company continues doing all it can to assist customers facing financial hardships\u2014especially during the COVID-19 pandemic. The company takes its role as an essential service provider seriously. \u201cWe know how much customers depend on us every day and that some may […]<\/p>\n","protected":false},"author":3,"featured_media":24169,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[35],"tags":[],"class_list":["post-206167","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-state"],"_links":{"self":[{"href":"https:\/\/csinewsnow.com\/index.php?rest_route=\/wp\/v2\/posts\/206167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/csinewsnow.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/csinewsnow.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/csinewsnow.com\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/csinewsnow.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=206167"}],"version-history":[{"count":1,"href":"https:\/\/csinewsnow.com\/index.php?rest_route=\/wp\/v2\/posts\/206167\/revisions"}],"predecessor-version":[{"id":206168,"href":"https:\/\/csinewsnow.com\/index.php?rest_route=\/wp\/v2\/posts\/206167\/revisions\/206168"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/csinewsnow.com\/index.php?rest_route=\/wp\/v2\/media\/24169"}],"wp:attachment":[{"href":"https:\/\/csinewsnow.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=206167"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/csinewsnow.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=206167"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/csinewsnow.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=206167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}