We currently have 1 opening for a Customer Service Representative.   

Cable Services has an opening for an individual with strong customer service skills and office experience to work in a growing technology business.
Duties:
  • Sort, open & assist in processing mail
  • assist with payment entry into computer
  • answer phones and route calls
  • receive payments from cable & Internet customers
  • assist customers with billing, TV or Internet questions
  • schedule of installation and service work in Windows based software
  • answer or forward email questions
  • demonstrate TV and Internet services
  • daily interaction with Computer division
  • This is not an entry level position
Desired Qualifications:
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HS graduate and some college/business school training
must have previous office or customer service experience – 2 years desired
accounting skills needed
Will work with electronic billing, ACH, CC
Strong computer experience and able to use email and Internet
Enjoy television
Office equipment experience, fax, copiers, word processing
Good at 10 digit keypad entry, speed test available at CSI
Fast learner. Able to handle a variety of tasks
Good communication and clerical skills. Pleasant phone voice
Enjoy customer interaction, on phone and in-person
Reside in CSI Jamestown cable service area
Office building is smoke-free
Work location 308 SW 2 in Jamestown, (Historic Franklin School) .
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Wage $18 to $29hr depending on qualifications. Work 30 to 40 hrs per week,  typical 8 am to 5 pm M-F. Part time is an option.  Other benefits available after 90 days depending on average time. (single health/dental insurance, Cable TV/Internet, and more)
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Submit employer job application and resume in person or by mail
attn: Roy Sheppard, Cable Services, PO Box 608, Jamestown ND 58402 by Nov 14 .
Job Online at www.JamestownUSA.com .  Rolling Interviews.

Print Application Form PDF

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in person:   Cable Services,  308 Second St SW, Jamestown, ND – in Historic Franklin School

 Map of Jamestown

You can always submit an application to have on file for future consideration if a position other than the one listed above opens up.

Any application will be held active for 60 days. After 60 days, applicants wishing to be considered should notify us in writing. Employment discrimination is prohibited by law. You are entitled to notify the FCC, EEOC or other appropriate agencies regarding violation. We are an equal opportunity employer.