(Chamber)  Members of the Jamestown Area Chamber of Commerce Ambassador Committee and the Young Professionals of Jamestown presented the Customer Service Award for May to Darlene DeWald, owner of Swurl n Kurl Salon of Jamestown, for her outstanding customer service.  The chamber honors individuals who demonstrate a consistent commitment to delivering products or services that satisfy customers by exceeding their requirements or expectations.

 

Darlene’s letters of nomination stated, “Darlene is pleasant and fun to visit with.  I don’t know what I would do without the good monthly haircut I get from her.  I know she must get tired from standing on her feet all those hours, but she is always kind and pleasant to me.  She is thoughtful about seeing that her senior citizen customers can safely maneuver the steps outside, especially in the winter months.”

 

“After an emergency and a long hospital stay, Darlene found a date in her busy calendar to do my hair even after my being gone for several months.  She welcomed me back with warmth and even made sure I got out to my car safely.  I have personally witnessed her helping customers up her ramp in the winter when needed.  Darlene goes the “extra mile” whenever her customers or community need her expertise!”

 

“I am nominating Darlene for this award because of her commitment to her customers.  She is flexible and such a friendly beautician.  She makes a person feel welcome when they come into her shop!  I have seen her with elderly customers and how she truly cares for them.  She is always a professional and always smiling!”

 

Congratulations to Darlene, who along with all the other monthly winners, will be recognized at the Chamber’s annual banquet in January 2019.  Customer Service Award nomination forms are available at the Chamber office and on their website at www.jamestownchamber.com or call 701-252-4830.