Position for Help Desk / Computer Service Technician has been filled.    You can always submit an application to have on file for future consideration if a position similar opens up.

Open, print, and return application with your resume to :

  • Lyle Lere
  • CSi Computers
  • PO Box 650
  • Jamestown, ND  58402

Help Desk / Computer Service Technician.

We offer comprehensive support to our customers for their daily computer issues, by helping both over the phone and remotely.  We are looking for someone with an understanding of how computers and the Internet & Email work. The day will include IT helpdesk service and response, planning and solution coordination.  You’ll need to know how PCs, networks, servers and the Internet work together and be able to troubleshoot and solve problems when they occur, and know when to escalate the support.

Responsibilities:
Tech will work directly with clients to resolve or diagnose common problems, and to route calls to appropriate support staff for additional issue resolution.
Troubleshooting of Cable Modem High Speed Internet service, resolution of basic email and web related issues, phone screening of home and business computer issues. Demonstrate Computers & Internet services.
Local “Help Desk” will coordinate with the 24×7 Help Desk for follow-up of after hours questions. Provide support for desktops, laptops, peripherals and mobile devices.

Job Requirements:
Enjoy working directly with people
High School graduate required, technical school graduate or previous technical job experience desired.
Current, valid motor vehicle license with excellent driving record.
Good reading, verbal, and comprehensive skills
Good understanding of electronics
Proficient knowledge of PCs, Servers and Networks
Presentable and pleasant phone voice
Enjoy television, computers, and technology
Able to lift and carry 50 pounds.
Willing to live within the service area of the Jamestown CSi Cable network
Curious and willing to ask questions

Benefits:
40 hours per week.- typical 8am to 5pm, Monday – Friday.
Paid twice monthly.
Compensation depends on education, qualifications, and previous work experience. Single Health/Dental insurance coverage after waiting period. Paid holidays and vacation. Cable Television and High Speed Internet Service. Employee discounts at computer store. Simple IRA retirement when qualifies.

submit resume/application to Lyle Lere,  CSi Computers, PO Box 650, Jamestown, ND  58402
Follow this link to view or print CSi Application ,

Covid-19 Precautions: Personal PPE provided. Social distancing guidelines in place.  Sanitizing, disinfecting, or cleaning procedures in place.   position has been filled.