All emergency repairs to the damaged underground fiber were completed early Weds morning, Aug 21, 2024. All services, TV & Internet, should be working normally for you. If not, call CSi after 8:00am.

Thank you for your understanding and patience.

252-2225 or 845-4383

Previously Announced:

Emergency Fiber Repair Service Interruption:

When: Early Weds morning, Aug 21, repair window 12:01am to approximately 6am. 

What:   CSi TV & Internet services to be interruped

Where: Jamestown and Valley City

Why:     A main underground fiber was damaged. Technicians are scheduled to perform an Emergency Fiber Cut-over to a new cable. The duration of TV and/or Internet service interruption will vary by neighborhood.

Do not disconnect your modem or TVs.

Services will be restored as quickly as possible as technicians splice the fibers that serve your neighborhood to the new cable.

Technicians will monitor service restoration. 

Please call 252-2225 or 845-4383 after 8am Weds if normal service did not return for you.    

Thank you for your understanding as we repair the main fiber damage.