JSDCJamestown (CSi) — JSDC business development coordinator, DeAnn Brunner, recently graduated from Dale Carnegie Leadership Training Course. The course was held in Jamestown and Valley City for 9 weeks. The course pushes participants outside of their comfort zone, striving them to learn new principles for building relationships. The program teachings participants the 5 drivers to success.

 

  • Build greater self-confidence
  • Strength people skills
  • Enhance communication skills
  • Develop leadership skills
  • Reduce stress and improve our attitude

“To have a friend, one must be friendly. We start by showing genuine interest and asking people about things that interest them. We focus on them as individuals, we ask: Who? What? When? Where? Why? and How? We become proficient at building relationships and seize the opportunity to know people better with understanding what is important to them, we build trust.” Dale Carnegie

The course focuses on Dale Carnegie’s Golden Book and the 30 principles for building relationships which are grouped in 3 categories.

  • Become a friendlier person that includes principles like: don’t criticize, condemn or complain; remember that a person’s name is to that person the sweetest and most important sound in any language.
  • Win people to your way of thinking that includes principles like: the only way to get the best of an argument is to avoid it; show respect for the other person’s opinion and never say “you’re wrong”.
  • Be a leader which includes principles like: let the other person save face; call attention to people’s mistakes indirectly; always use encouragement with the slightest improvement.

Ms Brunner says, “The course is a really eye opener for a person, it really helps a person see how to best handle those difficult situations and helps you develop the skills to be an effective leader.”

DeAnn received two notable honors in the course. She was recognized for Outstanding Performance: which is given to the participant that demonstrates effective use of the principles of communication, human relations and leadership. DeAnn also received one of the top 3 honors of the course with the Business Application Project Award.

For more information on the course visit http://northdakota.dalecarnegie.com/